Top 5 SMS Workflows to Build for Your Dealership

Workflow Automation

Are you considering adding SMS workflows to your prospect and customer outreach at your dealership but haven’t yet because you don’t know what to send?  Here are seven great examples of SMS workflows that you can implement at your dealership immediately to start to get the benefits of SMS engagement with your customers throughout their […]

Interview with Dominic Cergnul centralized BDC Manager at Boch Automotive

Interview With Dominic Cergnul

This Zoom video call is a discussion between Todd Smith from 360Converge and Dominic Cergnul who is the centralized BDC Manager at Boch Automotive. This was a call with a lot of insight about getting through COVID-19 from a dealership operations perspective. We discuss how he leverages video in his initial response to triage his […]

Interview with Dustin Corbett General Manager Wilson Automotive Group

Interview With Dustin Corbett

This Zoom video call is a discussion between Todd Smith from 360Converge and Dustin Corbett General Manager Wilson Automotive Group. This was a call with a lot of insight about getting through COVID-19 from a dealership operations perspective. We discuss how his current sales operations are leveraging his BDC to handle inbound opportunities and quickly […]

Interview with Ben Hadley automotive industry consultant

Interview With Ben Hadley

This Zoom video call is a discussion between Todd Smith from 360Converge and Ben Hadley automotive industry consultant who specializes in helping dealerships operationally change when implementing Digital REtailing processes. We cover the current state of the industry and how dealerships need to find alternative metrics to measure the performance of the dealership. The lead […]

Interview with Ken Rosenfield CEO of Rosenfield & Company

Interview With Ken Rosenfield

This Zoom video call is a discussion between Todd Smith from 360Converge and Ken Rosenfield CEO of Rosenfield & Company a top accounting firm with a specialization in the automotive industry. We cover the current state of the industry and how dealerships are navigating the Payroll Protection Program and what is next helping dealerships deploy […]

Interview with Steve Greenfield who is the CEO of Automotive

Interview With Steve Greenfield

This Zoom video call is a discussion between Todd Smith from 360Converge and Steve Greenfield who is the CEO of Automotive.ventures an angel and advisory group focused on automotive companies. We cover the current state of the industry and dive into what is next in regard to services and technology post COVID-19. This was a […]

Interview with Andy Moss CEO of Roadster

Interview With Andy Moss

This Zoom video call is a discussion between Todd Smith from 360Converge and Andy Moss CEO of Roadster discussing automotive Digital Retailing. Today we jumped right in and discussed the mass movement towards Digital Retailing due to the impact of COVID-19 and what it means for the future of automotive retailing. As many industries and […]

Interview with Mike McFall the COO of 360Converge

Interview With Mike McFall

This Zoom video call is a discussion between Todd Smith from 360Converge and Mike McFall COO of 360Converge who previously founded Black Book Online. We discuss how dealership will most likely emerge from this huge push into Digital Retailing and the lingering external issues that are surrounding the automotive industry. In this conversation, we also […]

Interview with David Kain President of Kain Automotive

Interview With David Kain

This Zoom video call is a discussion between Todd Smith from 360Converge and David Kain discussing how dealership can embrace this difficult situation to become stronger. We discuss the overall state of the industry and specifically dive into process development for dealerships and the need for true leadership during this stressful time.

Interview with Glenn Pasch CEO of PCG Digital

Interview With Glenn Pasch

This Zoom video call is a discussion between Todd Smith from 360Converge and Glenn Pasch CEO of PCG Digital discussing the current state of the automotive industry. We covered the importance of process, not just technology to successfully implement Digital Retailing at the dealership. We also talk about the need for training your team to […]