Interview with Dan Moore President of VistaDash

Interview With Dan Moore

I recently had a Zoom video call with Dan Moore President of VistaDash to talk about data and the current state of the industry. We covered a lot of topics during our call and I think we definitely hit a couple of high notes talking about the need for better data infrastructure in automotive and […]

Interview with Joel Bassam Director of Marketing at Easterns Automotive Group

Interview With Joel Bassam

This Zoom video call is a discussion between Todd Smith from 360Converge and Joel Bassam Director of Marketing at Easterns Automotive Group discussing the current state of the automotive industry. We discuss selling in these fluid times with Digitial Retailing and the shift Easterns have made to work from home and the changes to there […]

SMS Marketing Automation Is Changing The Game

How many emails did you receive today from vendors you may have shown interest in at some point? Add in the crippling number of unsolicited emails, and you can see people read so few emails anymore. While most Americans check their phones an average of 160 times a day, few get through all of the emails […]

Interview with David Metter from AutoHook

Interview With David Metter

This Zoom video call is a discussion between Todd Smith from 360Converge and David Metter from AutoHook a subsidiary of Urban Science discussing the current state of the automotive industry. We discuss the overall state of the industry from the vendor and specifically Adtech and where it might be heading. We also discuss growth versus […]

Interview with Todd Caputo dealer principal of Sun Auto Group

Interview With Todd Caputo

This Zoom video call is a discussion between Todd Smith from 360Converge and Todd Caputo from Sun Auto Group discussing the current state of the automotive industry. We discuss selling in these fluid times with Digitial Retailing and the incredible changes about to impact the used car market.

Broken Technology + Broken Processes = Broken Results

Dealership Sales

The automotive industry has always been an interesting space when it comes to technology. I remember seeing John Holt (Founder of Cobalt Group) speak for the first time in Nashville, TN, at the first-ever automotive Internet conference put on by Jim Muntz and Mike Bowers in 1997. It was called AROW (Automotive Retailing On the […]

Car Dealership Text Messaging

Car Dealership Text Messaging

Is your car dealership text messaging ready to move to the next level of shopper engagement? When was the last time you analyzed, you’re follow up process with shoppers? Now is the perfect time to keep reading about moving your dealership into the Digital Retailing world. If your current process depends on a call or […]

Dealership Texting Delivers Conversational Commerce

Dealership Texting

Today, we will talk about the four elements of a successful dealership texting solution but, more importantly, how to implement one at your dealership. COVID-19 is ushering a real need for conversational commerce as sales continue to shift further online with Digital Retailing. Today we will break down a few elements you need to have […]

The 5 Responsibilities of a Sales Manager

I have been beating this drum for several years. The sales manager position at a dealership will single-handedly determine the profitability of the front end of your store. And yet, while it is incredibly important, the core duties of the position can be simplified down into only five responsibilities. (Only 5, you say? Yes, I say.) […]