This Zoom video call is a discussion between Todd Smith from 360Converge and Dustin Corbett General Manager Wilson Automotive Group. This was a call with a lot of insight about getting through COVID-19 from a dealership operations perspective. We discuss how his current sales operations are leveraging his BDC to handle inbound opportunities and quickly turn them into sales. We also talk about the importance of people and processes not just Digital Retailing technology as the best practice for creating a post-pandemic sales system. Don’t miss these insights to help your dealership navigate these difficult times.